Desktop Computer Packages

need help on new hp computer?

So I bought a new hp desktop computer with the whole package monitor, key board, mouse, and printer. It was my first time turning it on. It had windows vista, just to let you know. when I turned it on, It was configuring the monitor and such. It was amazing til It came to the part with registering the computer. There was like 4 screen that popped up and it went to the 1st one which was online registration. when it pulled up my screen went blurry and I couldn't fill anything out. so I turned it off by pressing the off button on the hard drive. Does anyone know if this is a major problem? I turned it on again later that night and it didn't bring me back to the registration, security stuff, etc. any help would be appreciated. also I bought it yesterday. Idk if I should return it and get a new one?

Public Comments

  1. Your graphics drivers have likely not been updated, Just try and get through the registration process and update all of your hardware drivers. More than likely, If you are not connected to the internet, or you require a special process to do so, than you might need to register via phone.
  2. The setup and registration will only appear the first time you start the computer. Everything should be fine if it appears to work now. You can always access the HP stuff by running the 'HP Total Care Advisor' program, and I'm pretty sure you can register your HP online at hp.com
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